ADSL USB connection problem

[Markguttridge]

Hi, Can anyone help?

I,m using an USRobotics ADSL USB Modem, on a W2K system

Whenever I access the internet the connection only stays open for short period, anything from a second to 5 minutes,
and then disconnects and the dialup connection box appears, sometimes when i click it reconnects straight away other times it takes 10 or 20 atempts.
I've just setup the same modem on a second pc and its perfect, surfed for over an hour with no problems so its got to be a problem with the pc rather than the modem or isp/connection.(BT have also sent out an engineer to check the line and found no problem)

Usrobotics suggested I flash update the bios, but that didn't resolve the problem, I've also updated the driver for the USB port.

Please can any one help?

Regards Mark

 

[browolf]

does the 2nd pc have different hardware? a different usb chipset?

my alcatel usb modem never worked right on my
onboard usb ports. i got a belkin usb card and it's been fine ever since.

i had different problems than u but i know a lot of ppl have had probs with dsl modems and onboard usb ports.
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[kapper]

i too have the alcatel usb modem and i had a small problem with it i dont know which resolved the problem as i did a couple of things the first was to unplug the modem and then check the pins (one was slightly bent ) and the other was to reinstall the dial up adaptor as conection was disconecting at random times but all is fine now hope this helps and good luck