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Adobe reader disabling collate function

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CecilXavier

Technical User
Oct 2, 2007
104
US
I have a printer (hp 4015) and I have the printer set up twice under control panel-printers. One copy prints normal to any tray available. This printer is set to be the default.
The second copy is set to print to tray 3, print 3 copies and NOT collate the copies. When I open adobe (and a file) I go to print and choose the second copy of the printer (the one that should have 3 copies and no collating) and it will pull across the setting for 3 copies, but it always checks the collate box no mater what I select. How do I change this so it pulls over the collate options from the printer like it pulls over the number of copies to print?
Here is the kicker. I have a machine that it works perfectly on. I have matched everything between the two machines settings wise. The printers are set up identically. I went through each setting in adobe under preferences. I am truly at a loss. Any help would be greatly appreciated.
 
Could it be that your two 'matching' machines run different OS's - XP vs Win7? and so have different printer drivers. Are both of your copies of Acro Pro 8 at the same patch level ?

Fred Wagner

 
Found it. It was the default printer. The defualt printer was set to 1 copy and collate was checked. Grayed out, but checked. I switched it to two copies, unchecked collate, then put it to 1 copy. Solved the problem.

Thanks for the help.

To answer your querstion, both were on the same os version and build number.
 
Cecil - good work - solving is learning! Now you can answer questions here too!

Fred Wagner

 
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