Adobe Print as Image Issue

[dgeddis]

We have had several calls from staff in our organization regarding print issues from Abobe Acrobat lately. What is happening is, when people try to print they are getting font errors and image errors and the document won't print. We discovered that the print option within Adobe 'print as image' was unchecked. When we select the print image option it would print normally. Is there a way to fix this for all users at once so we do not have to fix this on a case by case basis?Is this a user profile specific setting in Windows?

Appears to be happening at random with many diffrent users and on different network printers.

Is this happening with several different PDF documents

Could this be fixed globally for everyone(i.e print driver setting on print server.)?

 

[genomon]

Not really an answer to your specific question, but we resolved similar issues by installing PostScript drivers on the printers, which seem to play much more nicely with pdf docs.

Outside of a dog, a book is man's best friend. Inside of a dog it's too dark to read.