Adobe apps will not open. KERNAL errors

[sebjenkins]

Just the other day, both my Adobe PhotoShop 7.0.1 and Acrobat 6 Professional stopped opening.

Firstly, Acrobat 6 Pro just bounces in the dock a few times and then stops. Never actually opens.

PhotoShop 7.0.1 splash screen opens and its shows the plug-ins etc loading and then it suddenly closes and you get an error. Something about EXCEPTION: EXC_BAD_ACCESS (0x0001)
CODES: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Both these applications worked fine before for several months.

I logged in as a different user but the problem was still there.

I started up in Safe Boot so that disk directory check could run. Also ran disk permission check/repair etc. I have reinstalled both applications and also updated from 10.3.9 to Tiger but none of these have resolved the problem. Everything else on the machine works fine, only these 2 Adobe apps. I don't know if its conincidence that they are both Adobe apps that aren't working....

 

[jimoblak]

When you reinstalled the apps, did you wipe out their preferences as well? Buggy preferences may remain with a reinstall. Check the Application Support directories in the usr Libary.

- - I hope this helps - -
_{(Complain to someone else if it doesn't)}

 

[sebjenkins]

o.k. I can confirm that this problem has now been fixed and was related to the timezone bug and some Adobe products (see:

http://www.adobe.com/support/techdocs/330145.html)

Absolutely bizarre !!!!