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Adobe Acrobat 9 - Attacht to Email not working

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Livia8

Technical User
Oct 29, 2003
130
IE
Hi there,

I don't know if it's an Outlook or and Adobe problem - I'm currently using Acrobat 9 on Windows XP. If I have an open pdf file and I go to File - Attach to email, the system seems to be doing all the right things and opening a new message with the attachment already included, but when I press "send" the message just vanishes (it never reaches its recipient and it's not on my Send items folder either). This does not happen with Word, Excel and all the other applications, or if I create a new message and manually attach the pdf file.

Are there any settings I should check?

Many thanks,

Livia
PS: I'm posting this in the Outlook forum too
 
In case anyone else has the same problem, I think I found out what caused this. I have access to three email accounts, and although I was logged in in the second of those, it seems that acrobat defaulted to the first account in the list as the one to use (i.e., I was logged in Outlook as B, but the system chose A as its sender, so the messages remained in the A outbox until I accessed that account again). I'm still unsure as to why that happened, but at least now I know what to look out for.
 
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