Adobe Acrobat 6 Pro - Can't 'see' some docs.

[pdldavis]

Hi, we have Acrobat 6 Pro installed on one computer and are having problems seeing files and it appears to be caused by some sort of gray scale setting for lack of a better description.

If you take a piece of white paper and do a pencil sketch and then tiff and convert to adobe, the view screen is gray - you can't see anything.

If you have an adobe file that is a black /white drawing with colored markups overlaid, the markups appear clear. The drawing itself appears faded.

Adobe files that are black / white only for the most part appear fine.

It's like there is a background filter on that is seeing the background as speckles and is de-speckling the drawing.

The test files appear ok on other PC's running the same version of Adobe. This one however does not. The monitors and monitor settings are the same for all PC's.
It appears to be a setting in Adobe itself.

Does anyone have a suggestion as to what might be causing this?

Thanks, Dan

 

[jmgalvin]

What program are you using to create the tiff and subsequent pdf? When you say sketch on white paper, do you mean actually drwaing on paper and scanning? If so, you can also be having problems on the import settings from the scanner.

The easiest way to check things is to check the scanner import settings on another machine if applicable. If you're exporting directly to pdf fom a graphics program like Photoshop, check the export setting on one of the machines that work.

If you're "printing" pdfs check the PDF options in the print dialogue and choose "Press" and see how that works. You can also launch Acrobat on one of the machines that works properly. Go to Advanced menu/Distiller. Check the Diistiller setting on teh working machine and replicate those settings ont eh non-working machine.



Using OSX 10.3.9 on a G4