administrator reset

[hozifa elamin]

hi,
i'm new with avaya,
Accidentally i changed my administrator password without keeping it save, so i want to reset it, i tried to use the manager and operator account but they have low privileges can anyone please help me on this, and if there is a possibility to use console port or any other ways.
we don't have support

 

[Hanale]

This is a great question. I'm also interested in the answer to this question.

 

[Westi]

Here a tip

If you want an answer you have to ask specific questions. Meaning what hardware are we actually talking about and if possible also the firmware release.
Without the information nobody will answer because nobody can answer.

Just add to this thread and see what happens.

Joe
FHandw, ACSS (SME)

Remembering intrigrant 2019

 

[Hanale]

Well in my case I would like to reset a Nortel OC-48 Lite Multiplexer to factory default or if there's a default login I can try to login that would be great also. The image I've attached says this shelf part number is NTLS05AA Rel. 02.

I'm connected to the craft serial port and I do get prompt which this system uses TL1 commands to manage it.