I am dialing in remotely to a MICS with XC ver 3 software. Once into the system, I find many prompts missing. Example: Under the LINES prompt, I only find NAME. Nothing else. Or under Terminals & Sets, there is no Line Access info. There is no MAINT header either. I had the customer try it from an onsite phone and he showed the same thing. This site was installed by a company that the customer no longer wants to do business with. Even though I am using CONFIG to get into it, does anyone think the installer might have changed levels and I am really entering a lower class admin level and can't see everything?? Any clue how to change this if that is the case?? I am not sure what prompts would be missing if I am not at top level entry. Thanks for any feedback.
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Admin verses Basic
- Thread starter xnt30
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You are definitely in a lower level of access. I've run into this before where the installer changed the level 2 password from ADMIN to CONFIG. Sneaky Bast...
You can reset through the RAD but you must local and on site. Or you can follow this FAQ
You can reset through the RAD but you must local and on site. Or you can follow this FAQ
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