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Admin to billing staff ratios

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jeffdking99

Technical User
Mar 24, 2003
1
US
Does anyone have any comments on what a reasonable admin (non-billable/backoffice) to billable (tech) ratio is? I'm discussing this with some people and figure 10 techs to one support staff (to cover billing, ar, ap, ordering, pm, etc.) does this seem out of line?
 
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