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Adjunct ext to Octel 100

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dromero

Technical User
Jan 8, 2003
71
US
Will Octel 100 accept a legend adjunct extension for a mailbox. I have setup everything I normally use for a standard extension, except a permanent physical port for the extension. The mailbox is there but it will not answer and the auto attendant doesn't seem to know how to transfer the call to that mailbox. Any help is greatly appreciated.
 
Yes it will work. Have you checked the Merlin to be sure that the adjunct is in the cover group for vm?
 
Yes I did include it in the cover group, I have it working now. I deleted it all and started over. I used a real extension number to make sure everthing worked and after that the last thing I did was renum a adjunct to that extension and it's working. Thanks for your help I wanted to make sure it was even possible to do before I continued.
 
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