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Address Book failed #-1

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Jul 28, 2000
40
US
I am getting Address Book failed #-1 error when I try to sync my Visor
Deluxe with an iMac running Jaguar 10.2.3, Palm Desktop 4.0, & HotSync
Manager 3.0.0. I've already tried reinstalling the Palm Desktop, hard
reset the Visor, replace the User Data file, but nothing works - I
just can't sync the Visor to the iMac. Interestingly, it syncs fine
with a PowerBook G3 266 running OS X 10.1.5 - the last update before
Jaguar. What gives? The log on the iMac showed the problem started
to happen around the time I installed a demo of CJKOS, the software
that enables Chinese input & display, but wiping that out didn't seem
to make any difference. Here's the latest log info, I made all
conduits do nothing except the Address Book but it didn't matter:

HotSync 3.0.0 started 1/29/03 2:18:24 AM
Local Synchronization
Install did nothing
WordSmith did nothing
To Do List did nothing
OK Quichsset - sync configured to do nothing 1/29/03 2:18:27 AM
Quicksheet did nothing
Memo Pad did nothing
FileMaker Mobile did nothing
Documents To Go did nothing
Date Book did nothing
OK Quichsset - sync configured to do nothing 1/29/03 2:18:29 AM
Quickword did nothing
Address Book synchronization failed
"Address Book" failed (error = #-1)
Install did nothing
Backup did nothing
Last sync time and PC ID updated on handheld
HotSync Complete 1/29/03 2:18:30 AM
 
I sorta solved the problem by doing a search for all files with the word "Palm" in them and delete them if they appear to be related to the Palm desktop software. Re-load the data from another Mac and even re-install CJKOS afterward - no problem so far, everything back to normal.
 
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