Additional Voicemail Ports

[woody1976]

I hope someone can help me, i have a cx with 4 voicemail ports, i want to take this up to 16, i know i can just program this in the system, but what else do i need.

Surely there must be some licensing or something, as i am thinking that if i can just go from 4 to 16 why not ship with 16! I have been told i need to add a dsp card, firstly i am looking thru my manuals and can not find anything that really explains the nitty gritty of what they do.

I am thinking along the lines of compression, similar to a VCM on IPO, but why is this needed to enable more voicemail ports.

Thanks in advance.

 

[Mitelpassion]

the dsp card provides resources for more voicemail ports in addition to providing compression.

 

[kwbMitel]

As Mitelpassion states the total number of voicemail ports is dependant on your DSP resources.

I am assuming your CX is a SX200ICP and not a 3300 as the default port count on a 3300 is 20.

On a 200 from maintenence use Reports/Show/Status/VMAIL Ports (or something close to that)

It will display the status of only as many ports as your system can handle with the available DSP resources.

 

[woody1976]

No it is a 3300, CX/CXi ship with 4 ports

 

[Mitelpassion]

The default vm port count on a CX/CXi with no additional DSP resources is 4.

 

[kwbMitel]

Learned something new today.

I'll have to watch out for that.

 

[woody1976]

Does anybody know if i can cheat and up the ports to 8 with no additional dsp, what would be the outcome if i done this does anybody know/tried it?

 

[mitelman]

You will get a minor alarm about dsp resources and voicemail ports. And the extra ports won't work.

 

[ianuk1974]

If you have a T1/E1 combo card installed and are using no G729 compression, you can use all 16 v'mail ports, as the combo card also has DSP's on board

 

[woody1976]

No i am not using any compression all handsets are in the same compression zone, i will give this a go, i take it is a full reboot to initailize this? And yes as it is a CX it is a T1/E1 card not dual framer module, it is one of the new resilient ones though if that makes a difference.

Thanks for the help.