Good Afternoon All
I have a customer in the Financial industry that have day traders on site. I will state upfront that I have not personally met with the customer or been on site. One of our Salespeople have had the only contact with the customer to date.
Apparently there is a need for the initializer of a call, plus ten others, to join a call from seperate phone sets at once. There services are two T-1's, one for LD, one Local. The inbound service is DID's off the T which I have been told is not PRI. The customer is calling what they are looking for as "Bridged Appearances", which I am not familiar with. They are looking into a BCM, current release. Without allowing the lines to have Auto Privacy turned off at all times, is there a conference feature on the newer BCM release that would allow this capability? Do I have options? Is this feature possibly on current Norstar software releases? Thanks in advance
The secret of Joy in work is contained in one word- excellence- To know how to do something well is to enjoy it..
I have a customer in the Financial industry that have day traders on site. I will state upfront that I have not personally met with the customer or been on site. One of our Salespeople have had the only contact with the customer to date.
Apparently there is a need for the initializer of a call, plus ten others, to join a call from seperate phone sets at once. There services are two T-1's, one for LD, one Local. The inbound service is DID's off the T which I have been told is not PRI. The customer is calling what they are looking for as "Bridged Appearances", which I am not familiar with. They are looking into a BCM, current release. Without allowing the lines to have Auto Privacy turned off at all times, is there a conference feature on the newer BCM release that would allow this capability? Do I have options? Is this feature possibly on current Norstar software releases? Thanks in advance
The secret of Joy in work is contained in one word- excellence- To know how to do something well is to enjoy it..
