I currently am running an IP 406 Office V2 control unit, with three IP 400 Digital Stations V2 running off of it. The 406 controller is running version 3.2(17) and the Expansion modules are on version 5.2(17). Yea, old, I know.
I purchased an identical, used IP 400 Digital Expansion module to add to this setup. I plugged it in, seemingly got it added to the controller, and have done a reboot. When viewing the IP Office Manger GUI, this new module shows up within Control Units section and even shows as another module with 30 ports when I look at Extension view. The problem is actually plugging a phone to it. When I try and put our normal Avaya 5410 model phone on it, the phone only says "5410D + Rel 2.0 + Date + Please wait..."
Just like always, I assigned an extension to the module/port, saved, and rebooted. The only difference I see is that my other Expansion modules are on v5.2(17), and this new one is showing as v6.2(11). Though different versions, I assumed it would be backward compatible. Any thoughts would be appreciated.
I purchased an identical, used IP 400 Digital Expansion module to add to this setup. I plugged it in, seemingly got it added to the controller, and have done a reboot. When viewing the IP Office Manger GUI, this new module shows up within Control Units section and even shows as another module with 30 ports when I look at Extension view. The problem is actually plugging a phone to it. When I try and put our normal Avaya 5410 model phone on it, the phone only says "5410D + Rel 2.0 + Date + Please wait..."
Just like always, I assigned an extension to the module/port, saved, and rebooted. The only difference I see is that my other Expansion modules are on v5.2(17), and this new one is showing as v6.2(11). Though different versions, I assumed it would be backward compatible. Any thoughts would be appreciated.