adding VM to CICS

[a wise]

Trying to activate vm on a CICS system. Feature card is NT7864KA 4.1 s/w 5/23/1008 Is this compatible? feature codes 981, 983,985 wont work. I have tried callpilot and flash with no results. Any suggestions?

 

[MooreTel]

You need to tell us what you've already done...

 

[curlycord]

Interesting.

It might be possible the Flash is not compatible, you did not mention the Flash software version.
Also with the newer Flashes you would need to activate the Flash using Feature 903 and say OK to the codes, this would be for new out of the box or factory defaulted ones via REINSTALL.

The Callpilot should work on your 4.1 KSU software

Any Voice Mail should be given ample time to boot up as well.

And in the case when a another voice mail was added to the same system it might have taken on new keycodes.
Feature 9*1 to see what codes vmail is using.
Feature **XFTEST to remove vmail keycodes then reboot KSU.

Test those ports with a phone to make sure they are working.

If you have Restricted software (4X8) then you cannot use the ports 9 and on.


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[a wise]

thanks for the tips"curlycord". I will get more info on the flash system card and work on this , this weekend. This system is in my home. thanks