Adding New user

[ravazz]

OK after new installation of the System manager along with all the sub modules (GL.AR.AP etc.).i try to add user to the company at the point where i am trying to open the authorization module or the security module i get the following errors:-

Error 1:- Damaged data. Authorization key. table not found
Error 2:- error occurred when opening view AS0002
Error 3:- view 'AS0002" is not a valid ID.
Error 4:- Error occurred when activation Sage Accpac Data Sources


After closing the error window the error comes up......

[user authorizations]
closing the UI due to failure to activate Accpac data sources


What can be done here ?

 

[ettienne]

view 'AS0002" is not a valid ID." normally means missing program files.

Accpac version?
Accpac service packs?
Server o/s?
Workstaion o/s?
Workstation setups or local installs?
Is this a new install?
If not new did it ever run?

 

[ravazz]

this is an new installation


Accpac 5.5a
Sever o/s: windows server 2003
Accpac Service pack: product update 1
Wokstation setup : YES

 

[Jay Converse]

The user doesn't have administrator rights on the workstation.

 

[ravazz]

i log in has the administrator on the machine .. we are on an domain

 

[Jay Converse]

You said at the start of this thread "after new installation of the System manager". That means it is _not_ a workstation setup, therefore the errors mean you didn't properly install the system manager.