Adding new user in PuTTY

[TelecomTech34]

Hello Everyone,

I've been asked by my direct report to add new user credentials for the new vendor who will be coming on board soon. I was able to figure this out in Element Manager no problem and have successfully logged into all our phone systems with there credentials. I tried those same credentials via PuTTY but I'm getting an OVL428 indicating the username and password is incorrect. I know I'm entering them correctly and I tried on multiple systems but still get the same results. Does anyone know what steps I need to take to get these new credentials to work via PuTTY? I know in EM I had to setup a temp password first and then was prompted to change it when logging in for the first time. Thanks in advance.

 

[EddieDuece]

You need to log in with a level 2 password and set up the new password.

 

[TelecomTech34]

What is a level 2 password? I've never had to do that before. Can you tell me how to setup a new password and I can try with my credentials?

 

[EddieDuece]

You can check the passwords in LD22
REQ prt
TYPE pwd
PWD2 (enter your password. If it works, it is level 2!)

http://www.tek-tips.com/viewthread.cfm?qid=1709431

 

[TelecomTech34]

Thanks EddieDuece for your help. After I type pwd and hit enter it prints out some user names like admin 1 and admin 2, both show password 2 as the TYPE. I never had an option to enter my password to check if I was level 2 though.

 

[EddieDuece]

After it printed them out, did you see something like;

PWD
PSWD_COMP OFF
LOUT 20
FLTH 5
LOCK 15
AUDT NO
INIT NO

USER_NAME Admin 1
TYPE PWD1

USER_NAME Sadmin
TYPE PWD2 <--------------

 

[TelecomTech34]

Yes, see below

PWD
PSWD_COMP OFF
LOUT 20
FLTH 5
LOCK 1
AUDT NO

USER_NAME ADMIN2
TYPE PWD2
ACCT YES
PDT PDT2

 

[TelecomTech34]

If I have a level 2 password can I setup a new username and password in PuTTY and how? I need to match the credentials I setup for the new vendor in EM.

 

[zstic78]

Mickp29 what release is your switch at? I know my 7.5 using UCM to create users does do in Element Manager and command line.

 

[TelecomTech34]

Really. We have 5 switches, all at release 7.5 as well. The command line won't accept the new credentials but it's working fine in EM.

 

[zstic78]

May be a silly question, but I only ask because I did this, well didn't do.

I had to set up a basic user at each location, and forgot to assign rolls to their ID's.

Now Im sure its safe to assume you did, but just sharing my experience.

 

[kstaff22]

systems using UCM---starting at rls 6.00 have their passwords created in UCM---the call server ld 22 passwords are only used when the Call server leaves the security domain.

 

[TelecomTech34]

I assigned roles to the user in EM and gave them full access to everything. I am trying to test these new credentials in PuTTY from my machine. There has to be a way in the command line to create a new username and password if it hasn't been done automatically when created in EM.

 

[kstaff22]

did you log in to the UCM with the password you created and change the password?

 

[TelecomTech34]

When I first set the user up in Element Manager I had to enter a temporary password. Then when logging in for the first time with that temp password I was prompted to change the password, so I did. I confirmed it's working by logging out and back in with the new password.

 

[kstaff22]

so now you should be able to login to the PBX with those credentials

 

[TelecomTech34]

The command line won't accept the new credentials.

 

[KCFLHRC]

You probably need to create the user in UCM since the PBX is probably registered into the UCM for single sign on.

 

[jamie2]

Do you have a terminal connected to your PC? If yes, can you log into the CLI window on the terminal?

 

[TelecomTech34]

I'm sorry jamie2 I'm not sure what you mean. From my PC I access the system via PuTTY or Element Manager. There is a terminal directly connected to the system that we can access but we only use admin credentials to get in.