adding new module

[timbo2272]

hi all, customer wants a new phone 30 module added, if i connect it to the next available expansion port will the extentions on existing modules stay as is at the moment.
thanks for your advise in advance.

 

[mforrence]

Yes. Power down, add module, power up. Be SURE to upgrade/downgrade new module software as appropriate to match control unit software level.
Mike

 

[jml2665]

yes, please follow the procedure mforrence mentioned, we've had a rash of issues with folks not following or not knowing the proper procedures and that sure makes a mess of things

 

[ZebrAYA]

I'm looking for a guide in upgrading the external modules.
apart from the "IP office 4.0 installation guide" i have not found further references on technical bulletins.

I made a "multi-stage" upgrade for two phone 30 modules. the guide says nothing about multistage, but the version the system allowed me to upgrade was prior to (7). And later making a deeper seek i found other bin files and the upgrade wizard showed me the (7) level version.

In your opinion could that procedure were harmful? how can i perform a downgrade and re-try the upgrade?

 

[jamie77]

Alog units can go straight to whichever version you need, no multi stage.

DSv2 units <3.2 going to >4.0 need to go via 5.2(999).

Multistage upgrades are need mainly for control units.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!