Adding DID to existing 2006 handset.

[Burgal]

I'd like to add a DID to an already configured 2006 handset. This set doesn't have the ability to have a second DN assigned to it I believe. Is there something I can do to keep the Old DN and the new DN on the same handset?

Thanks

 

[phonedude10]

you are right it can only have 1 dn the only thing you can
do is forward the other dn to the did with a phantom or acd
dn.

 

[Burgal]

That's what I thought. Thanks.

 

[wdhb]

Assuming you have spare ddi numbers, you can map any ddi to any extn in the IDC table in LD49. If you print your ddi route in LD21, you will see the prompts
REQ: prt
TYPE: rdb
CUST 0
ROUT 0
TYPE RDB
CUST 00
ROUT 0

INST = you can insert any digit before the IDC table
IDC YES = says that you are going to use IDC translation
DCNO 0 * = the IDC table number for day service
NDNO 0 = the IDC table number for nite service

In LD49
REQ prt
TYPE idc
CUST 0
DCNO 0

DCNO 0
SDID NO
IDGT CDGT
07 237
134 3888
3 23
491 2400
5 35
6 38
9 24

In this example, I am receiving the last 3 digits from the PSTN. Therefore, 07x will translate to extns 237x, 3 will translate to extns 23xx etc.
The messy part is if you have say a 100 number ddi block & you want to pick out 1 number. Say you get the last 4 digits from the PSTN & you want to convert 1 number to an extn out of sequence. I'll use 2xxx sent forward & I use extns 2xxx. Out of this I want to make 2555 go to extn 3689.

IDGT CDGT
20 20
21 21
22 22
23 23
24 24
2550 2550
2551 2551
2552 2552
2553 2553
2554 2554
2555 3869
2556 2556
2557 2557
2559 2559
26 26 etc

Because of this, it is much easier for administration to IDC all your ddi ranges straight. Sell your user on the benefits of a ddi that has a relation ship with their extn, eg PSTN number 4992500 = extn 2500.
Course, you could send the ddi to a Phantom or ACD which forwards to their extn.

 

[Burgal]

I think I'll use a phanton set instead. I won't want to touch the IDC tables as I'm still new to the meridian world. We already have matching extensions to our range of 200 DIDs. Just that we use a range of 400 DNs for our internal numbering plan, so only 200 of those can be DIDs. So not everyone gets a DID. In this case, there's a person that already has a non DID extension, and we're going to migrate him to a DID without losing his old extension. Plus, we don't want the powers that be to know we gave him a DID.

 

[phonedude10]

the IDC table will only forward external trunk calls not
ext. to ext.

 

[wdhb]

too true, I give in

 

[Burgal]

Ok, I created a phantom loop, adding a phantom 500. default call forwarded it to the person that I wanted to have the extra DN for. Now, is there a way for someone calling the new dn to go to the voicemail of the primary dn of the phone that the call is forwarded to? Right now it just rings forever.

Thanks

 

[coniglio]

do you have meridian mail? if so I think you can just put x500 in that mailbox as an extension DN. give it a try. Also, I have never built phantom loops (I would;ve gone the ACD route in this case) but if they're the same as regular 500 ports make sure it fna's/hunts to your voicemail DN. good luck!

 

[Burgal]

No, we have Octel. I'm checking to see if we can add extra DNs to a voicemailbox right now.