Adding Contact in Outlook 2002 Issue

[ByronJohnson]

One of the users that I support is having a issue. whenever he goes to add a phone number within new contact it brings up the add new connection window and gets a loop and will eventually lock up. Any one ever run into this issue. It is a brand new dell laptop running XP Pro on it. We have the lastest virus defitions up to date on that machine as well. Any insight would be greatly appreciated.

Byron Johnson
Tech Support II/Help Desk
Honeywell PAI
Lakewood, CO
bjohnson@honeywellpai.com

 

[ByronJohnson]

Also want to add that this is a intermit issue. I searched on the web for this and couldn't find anything to resolve this issue.