Hi There,
I'm trying to get back into CCM and XML after a good few years (CCM 3.1 and 7960's) and I was looking for some advice.
I am currently running CallManager 4.2.3 with 7970 phones and I would like to add some new services to bolster the standard functionality offered by the handset. An example of what I'd like to do is a service which uses our current web/HTML-based phone directory.
The idea is that when a user is searching for an internal contact, it displays a photo of the user and other relevant details other than extension (Job Title, location, etc)
In the reverse situation, if a user is receiving an internal call, I'd want it to diplay the users name and extension as normal but again, I'm hoping that it can display a photo of the user, title, etc.
As I said, it's been a LONG time since I've worked with Call Manager so highlighting my ignornace in this, is this something that is possible and is there some sort of XML based app I can use/hook our IIS enable webserver that could serve this purpose? If so, if someone could point me in the right direction, I'd REALLY appreciate.
Sincere thanks in advance!
bdx
I'm trying to get back into CCM and XML after a good few years (CCM 3.1 and 7960's) and I was looking for some advice.
I am currently running CallManager 4.2.3 with 7970 phones and I would like to add some new services to bolster the standard functionality offered by the handset. An example of what I'd like to do is a service which uses our current web/HTML-based phone directory.
The idea is that when a user is searching for an internal contact, it displays a photo of the user and other relevant details other than extension (Job Title, location, etc)
In the reverse situation, if a user is receiving an internal call, I'd want it to diplay the users name and extension as normal but again, I'm hoping that it can display a photo of the user, title, etc.
As I said, it's been a LONG time since I've worked with Call Manager so highlighting my ignornace in this, is this something that is possible and is there some sort of XML based app I can use/hook our IIS enable webserver that could serve this purpose? If so, if someone could point me in the right direction, I'd REALLY appreciate.
Sincere thanks in advance!
bdx