adding a sip phone

[Mountainbear]

Anyone care to walk me thru adding a sip phone to my network, or is this to complicated. I have the phone plugged in on the same network as the ucx50 and have added the extension. I can not get the phone to work. Everything is lit up but the phone can't be called or call out (internal or external). Phone is a Polycom sound point 331.

 

[atdjr123]

Hey Mountainbear, this might help you bro.

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow

 

[atdjr123]

Sorry about that, try this thread1812-1700405

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow

 

[Mountainbear]

THANK YOU FOR THE LINK. I am still doing something wrong as I am not able to make or receive calls. I did notice something interesting. When I call the IP phone (sound Point 331) at ext. 401 my phone hangs up as soon as I dial the number, if I call an extension that does not exist I get a busy signal or "your call can not be completed". Any help would be great.

 

[Mountainbear]

Do I need to have a "secret"? If I enter one in my UCX where do I put it in the phone? I see several black spaces in SIP technology. Not sure where else to look.

 

[atdjr123]

You need to have the ip address of the phone. Programming can be done through the web gui.I have attached a link to a youtube video that should help you out.

http://www.google.com/url?sa=t&rct=...yHgArfNsJPbmPug&bvm=bv.67229260,d.cWc&cad=rja

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow

 

[UCXNortel]

The Polycom phone must be added as a "Generic SIP device", which DOES require a secret. Usually, if the SIP phone supports web GUI programming, it is much easier than trying to do it via the phone and a lot faster!

http://www.ucidirect.com

Stocking Distributor for E-Metrotel

 

[Mountainbear]

I am beginning to think the UCX is not configured properly since voice mail to email also does not work. Under network parameters what should my host say?