Does anyone know if it is possible to add a pause to a route pattern?
For example I want to dial a company which has message prompts upon answering. I then have to dial 2 to go to another section and then dial the extension of the person I wish to speak to. It would be good if I could automate this process.
Much like using a comma to add a pause in a dial pattern on an analogue phone. I used to use this technique prior to upgrading to CCM (The phone would speed dial - 12 3456 7890, 1, 234).
For example I want to dial a company which has message prompts upon answering. I then have to dial 2 to go to another section and then dial the extension of the person I wish to speak to. It would be good if I could automate this process.
Much like using a comma to add a pause in a dial pattern on an analogue phone. I used to use this technique prior to upgrading to CCM (The phone would speed dial - 12 3456 7890, 1, 234).