Adding A new user

[ganjass]

Ce10

Hi all,

I've tried to add a user to CE10 and even thought the CMC shows that the user has been added i cant log in with that username and password, any ideas???

 

[Lochbel]

Need more detail...
Are you getting any errors when you try to log in?


Lochbel

 

[ganjass]

I'm getting the error message that the username and password are nor recognised, even though they are the exact same as that entered in the CMC

 

[Lochbel]

Is this all user names, or just the one recently added?

Lochbel

 

[ganjass]

The only username that has been added.

 

[mrees]

Have you added the new users with WindowsNT authentication or just Enterprise?

Then when you log in have you then set the authentication to the appropriate one?

mrees

 

[ganjass]

yes the authentication is enterprise, everything seems to be ok, but alas no logon??

 

[mdwyer]

Have you tried changing the user's password in the CMC? I assume CE10 let's you do that like CE9 does. Are you doing anything "unusual" with the password, like mixed case, special characters, etc? Where are you trying to log the user in - the CMC, ePortfolio, somewhere else?

 

[Turkbear]

Hi, One more thing to check..

Is the user account you created 'enabled'?

Sometimes new accounts are set up but disabled..
Go into the CMC and check..

 

[ganjass]

Hi yes the user is enables so all should be ok, but its not!! any ideas?

 

[Turkbear]

Hi,
What are you logging into..The CMC, EPortfolio?
( as a last resort, drop the user and recreate it)


PS - is that user listed when you look in the CMC/Users section?

 

[ganjass]

hi all thanks for the help, turns out CE10 doesn't like you to create a user without the reset password on login check box ticked, got it sorted cheers