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AD64 voicemail to activate multiple message lights

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phadobas

Technical User
Jul 30, 2005
612
US
I have this AD64 and I'm being asked to set it up for a group, whereby if a message is left for any members of a group, all of their message lights to turn on.
I've been trying to get this work all day, having the manual right in front of me, but trying different settings, I still can't get it to work. The manual doesn't specifically describes this function as available, so I don't know...

Is it possible? Does anyone know how?

The phone system is SV8500
 
As far as I know, it is not a feature of the VM. You might try using the notification feature where it calls a number after a message is left.
 
Ok so I am not that up to date on the 8500 but if they are all dterms couldn't you put one extension on all the phones and notify that extension, would it then be possible to have that key flash when there is a message?
 
Thanks Ozzie for the suggestion. I don't know how to light up a line-appearance instead of the message-waiting light on the dterm (or in my case, the DT700 phones).
But I did what you suggested anyways: created a bogus extension and made it appear on 2 other phones. Then I set the voicemail to light up this bogus extension, but no light came on on any phones.

What I ended up doing is wrote a custom app that telnets to the phone system, queries the light status of THE phone the voicemail is controlling, and then setting the message light of 2 other phones to the same state as the "source" phone's light is on.
Run this check every 15 seconds, and the user is happy.
 
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