AD User does not show up when searched for

[marqo]

Hi,
first of all I apologize for my poor English. I'm writing form Italy.
I have a problem with Active Directory on my Windows Server 2003 DC and I hope someone could be of help.
These are the facts:
- I created a new user "TIZIO" on my domain with a mail account associated on my Exchange 2003 server
- I need every e-mail sent to this new user TIZIO redirected to the mail account of another user "CAIO" in my domain
- CAIO already exists and works fine, it has an e-mail account which is used every day.
- When I open the user TIZIO details and choose toward which user redirect its mails, in the search results I can not find CAIO among the others
- If I use the "search" option in Active Directory, CAIO appears among the "users, contacts and groups", but if I search CAIO under the "Exchange" > "Users wiht Exchange account" it does not show

Anyone has an idea why CAIO - which, as I stated before, works fine - is not recognized in AD as an user with an Exchange account?
Thanks in advance to anyone who wanta to try sehd some light on this problem.
Best regards

Marco

 

[marqo]

Er...
I solved my problem...
Tha fact is that the user CAIO had the "alias" field, under the "Exchange general" tab in Active Directory, empty.
Filling the field with the correct value permits the user to be recognized when searched for.
Sorry having bothered you...
Have a nice day