AD Sycn is not working after micollab upgrade

[tech1302]

Hi

Do i have do to anything to get AD sync backup and working after upgrading Micollab ?

Thanks

 

[Valamagules]

As long as AD/LDAP server is reachable from the MiCollab and accessible via the port then it should be all OK.
Don't see any reason why it shouldn't work.

What's the current release and upgrade release?

In case if you do -
SSH into MiCollab Console and ping to AD Server to see if you have connection (assuming ICMP is allowed).
If you can, then telnet AD/LDAP IP : port and see if it connects.

If you can't connect via telnet then it more likely a firewall/port issue.
If you can then probably credential error, check logs ldap/current




Clever men learns what Wise men shares!

 

[tech1302]

HI Valamagules

telnet to port 389 works fine
on the event log it says Invalid credentials

only thing i did was install SSL cert on MAS few weeks ago. do i need to install the cert on AD ?

as far as i know nothings been changed.

ldap logs

2019-02-20 11:34:02.265313500 5c6d3b2a connection_read(19): no connection!
2019-02-20 11:45:02.793296500 5c6d3dbe connection_read(18): no connection!
2019-02-20 12:42:04.562925500 5c6d4b1c connection_input: conn=1369 deferring operation: binding
2019-02-20 12:52:11.135712500 5c6d4d7b <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:11.136990500 5c6d4d7b <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:11.137801500 5c6d4d7b <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:11.138674500 5c6d4d7b <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:11.139382500 5c6d4d7b <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:11.140243500 5c6d4d7b <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:11.140765500 5c6d4d7b <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:11.141659500 5c6d4d7b <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:11.142488500 5c6d4d7b <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:11.143508500 5c6d4d7b <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:11.144234500 5c6d4d7b <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:11.145087500 5c6d4d7b <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:14.542803500 5c6d4d7e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:14.543821500 5c6d4d7e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:14.544570500 5c6d4d7e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:14.545464500 5c6d4d7e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:14.546183500 5c6d4d7e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:14.547045500 5c6d4d7e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:14.547770500 5c6d4d7e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:14.548749500 5c6d4d7e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:14.549499500 5c6d4d7e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:14.550505500 5c6d4d7e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:14.551260500 5c6d4d7e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:14.552399500 5c6d4d7e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:24.390116500 5c6d4d88 <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:24.391115500 5c6d4d88 <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:24.391949500 5c6d4d88 <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:24.392949500 5c6d4d88 <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:24.393502500 5c6d4d88 <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:24.394500500 5c6d4d88 <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:24.395279500 5c6d4d88 <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:24.396144500 5c6d4d88 <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:24.396863500 5c6d4d88 <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:24.397955500 5c6d4d88 <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:24.398516500 5c6d4d88 <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:24.399523500 5c6d4d88 <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:30.398536500 5c6d4d8e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:30.399496500 5c6d4d8e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:30.400299500 5c6d4d8e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:30.401213500 5c6d4d8e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:30.401956500 5c6d4d8e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:30.402896500 5c6d4d8e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:30.403631500 5c6d4d8e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:30.404593500 5c6d4d8e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:30.405384500 5c6d4d8e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:30.406406500 5c6d4d8e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:30.407281500 5c6d4d8e <= bdb_equality_candidates: (description) not indexed
2019-02-20 12:52:30.408139500 5c6d4d8e <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:27.300509500 5c6d6843 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:27.301716500 5c6d6843 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:27.302463500 5c6d6843 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:27.303611500 5c6d6843 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:27.304326500 5c6d6843 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:27.305401500 5c6d6843 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:27.306137500 5c6d6843 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:27.306886500 5c6d6843 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:27.307583500 5c6d6843 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:27.308602500 5c6d6843 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:27.309201500 5c6d6843 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:27.310181500 5c6d6843 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:33.205247500 5c6d6849 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:33.206313500 5c6d6849 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:33.207033500 5c6d6849 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:33.208033500 5c6d6849 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:33.208827500 5c6d6849 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:33.209661500 5c6d6849 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:33.210340500 5c6d6849 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:33.211355500 5c6d6849 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:33.212037500 5c6d6849 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:33.213028500 5c6d6849 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:33.213699500 5c6d6849 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:33.214598500 5c6d6849 <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:38.338572500 5c6d684e <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:38.339487500 5c6d684e <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:38.340091500 5c6d684e <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:38.340979500 5c6d684e <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:38.341632500 5c6d684e <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:38.342556500 5c6d684e <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:38.343292500 5c6d684e <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:38.344177500 5c6d684e <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:38.345058500 5c6d684e <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:38.346027500 5c6d684e <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:38.346835500 5c6d684e <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:46:38.347762500 5c6d684e <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:47:06.811519500 5c6d686a <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:47:06.812975500 5c6d686a <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:47:06.813818500 5c6d686a <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:47:06.815001500 5c6d686a <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:47:06.815707500 5c6d686a <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:47:06.816852500 5c6d686a <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:47:06.817525500 5c6d686a <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:47:06.818657500 5c6d686a <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:47:06.819482500 5c6d686a <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:47:06.820414500 5c6d686a <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:47:06.820961500 5c6d686a <= bdb_equality_candidates: (description) not indexed
2019-02-20 14:47:06.821819500 5c6d686a <= bdb_equality_candidates: (description) not indexed
2019-02-20 15:59:02.414633500 5c6d7946 connection_input: conn=1375 deferring operation: binding
2019-02-20 15:59:02.421734500 5c6d7946 connection_read(18): no connection!
2019-02-20 21:59:03.234133500 5c6dcda7 connection_input: conn=1379 deferring operation: binding
2019-02-21 00:59:03.601802500 5c6df7d7 connection_input: conn=1381 deferring operation: binding
2019-02-21 04:59:04.264525500 5c6e3018 connection_input: conn=1384 deferring operation: binding

 

[Billz66]

if you are using authentication then

​

the AD server must have a cert listing its own name
-make sure that that hasn't expired

The Connector must have a user name and password
- username is entered as distinguished name

​

make sure that that is still accurate and that the account isnt locked out


try watching this from console as sync is executed
replace domain name with actual domain

tail -f /var/log/ids-DOMAINNAME/current

If I never did anything I'd never done before , I'd never do anything.....

 

[tech1302]

perfect all working
AD account password was changed.
Thanks for you help