Hi all,
I'm putting a proposal together for a client who wants to be able to record conversations on just two of the phone extensions. The system will have a DSP card and UM with the two ports included. Do i need to add the 2 way record licence and will this give additional UM ports? Should I be looking at adding more UM ports, say up to 6 x ports? The user want to record calls at the push of a button. I know the recorded calls are stored in the user's mailbox but then how can they export them from the system? Could the voicemail to email feature be used?
Regards
Mark
I'm putting a proposal together for a client who wants to be able to record conversations on just two of the phone extensions. The system will have a DSP card and UM with the two ports included. Do i need to add the 2 way record licence and will this give additional UM ports? Should I be looking at adding more UM ports, say up to 6 x ports? The user want to record calls at the push of a button. I know the recorded calls are stored in the user's mailbox but then how can they export them from the system? Could the voicemail to email feature be used?
Regards
Mark