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Activity Code Reporting

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jffrylewis

jffrylewis

Technical User
Oct 30, 2006
13
US
Does anyone know how to setup activity codes for agents ? I have added the codes I want to use.Is there another step besides making sure the agents have an activity code button on their phones and that the activity codes are in Activity Codes Lists in Symposium ?Do i need to add agents so they can start using the codes on their calls?
 
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