ActiveSync users lost connection after security update

[TheatreGuy]

I have a mobile device with Windows Mobile and one with the Android OS. I support 4 Blackberry's. Last week after installing security updates on my Exchange server all of the mobile phones quit working. I now have the Blackberry's working but the others are still not. The Windows mobile user gets "Error 0x85010014" everytime he tries to connect.

What might be causing this?

 

[AW78]

thats your basic cannot connect error. Is your cert services etc running ok?

Allen White MCSE,MCSA,MCITP,MCTS,CCA,CCSP,VCP

http://techieshelp.com

IT Problems? the fix may be here

 

[TheatreGuy]

I am able to use OWA without any issues. Everything looks as it should with no errors in the application log referencing certificates. The Blackberry issue was about a service not starting. This could be similar but I haven't found what it is not doing yet.

The Blackberry problem was solved by adding a couple of ports to DNS. Could it be something similar?

 

[AW78]

Yeah, id check in IIS if the sites have started first of all....

Allen White MCSE,MCSA,MCITP,MCTS,CCA,CCSP,VCP

http://techieshelp.com

IT Problems? the fix may be here

 

[TheatreGuy]

What, specifically, would you look for?

 

[TheatreGuy]

I have learned from this experience not to install a second NIC. This server only came with one so I installed a second. As soon as I disabled it everything started to work.