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ActiveSync "unresolved issue" conflict

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GeoffWessel

GeoffWessel

MIS
Aug 16, 2002
10
US
I have a user having an issue with her recently deployed iPaq H3870. Today it is giving her an "Unresolved Item" conflict from her Inbox. However, there is no information given about WHAT is unresolved, and clicking "Resolve item" does nothing. Her Inbox on Outlook and on the iPaq match up number of items and unread messages. What else should I be looking for?

She has a Compaq Armada E500 + port replicator, running Windows 2000 SP2. The iPaq is an H3870 (v.2.20 for Compaq "BIOS" I guess), connected via USB port. ActiveSync is version 3.5. Using Outlook 2000.

Thanks.

--- Geoff

 
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