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ActiveSync issue - Windows Mobile 5.0

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applywithforce

Technical User
Mar 31, 2005
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Hi guys,

I am trying to set up a Qtek Smartphone 8310 with ActivSync using Exchange 2003 and IIS 6.0

Everything is working OK, the phone sync's ok and checks all the selected folders for changes (inbox, etc).

Trouble is, when the sync is complete there are no updates on the phone! The event log on the phone reports:

HTTP/1.1 401 Unauthorised

Any ideas?
 
Here is the verbose log on the phone in full:

=-= Build 13349 =-=

=-= No XIP Information Available =-=

penfold

=-=- [14/8/2005 22:55:7.0] -=-=

=-=-=-= Client Request =-=-=-=

POST

Microsoft-Server-ActiveSync?User=Craig&DeviceId=53919300585237F1F8000050BF3F5173&DeviceType=SmartPhone&Cmd=FolderSync

Accept-Language: en-nz

MS-ASProtocolVersion: 2.0

Content-Type: application/vnd.ms-sync.wbxml

-=-=-=- Start of Body -=-=-=-

<?xml version="1.0" encoding="utf-8"?><FolderSync

xmlns="FolderHierarchy:"><SyncKey>0</SyncKey></FolderSync>

=-=- [14/8/2005 22:55:7.0] -=-=

=-=-=-= Server Response =-=-=-

HTTP/1.1 401 Unauthorized

Content-Length: 83

Content-Type: text/html

Server: Microsoft-IIS/6.0

Negotiate

NTLM

Basic realm="penfold"

X-Powered-By: ASP.NET

Date: Sun, 14 Aug 2005 22:54:50 GMT

-=-=-=- Start of Body -=-=-=-

<?xml version="1.0" encoding="utf-8"?><FolderSync

xmlns="FolderHierarchy:"><SyncKey>0</SyncKey></FolderSync>

=-=- [14/8/2005 22:55:8.0] -=-=

=-=-=-= Server Response =-=-=-

HTTP/1.1 400 Bad Request

Date: Sun, 14 Aug 2005 22:54:50 GMT

Server: Microsoft-IIS/6.0

X-Powered-By: ASP.NET

Pragma: no-cache

Content-Type: text/html

Content-Length: 46

MS-Server-ActiveSync: 3.0.4215.0
 
IGNORE LAST POST - THIS IS THE ACTUAL LOG!!!!

=-= Build 14406 =-=

=-= No XIP Information Available =-=
daphne

=-=- [23/1/2006 12:44:3.0] -=-=

=-=-=-= Client Request =-=-=-=

POST

Microsoft-Server-ActiveSync?User=timsteer&DeviceId=53919300585237F1F8000050BF3F5173&DeviceType=SmartPhone&Cmd=FolderSync

Accept-Language: en-us

MS-ASProtocolVersion: 2.5

Content-Type: application/vnd.ms-sync.wbxml

-=-=-=- Start of Body -=-=-=-

<?xml version="1.0" encoding="utf-8"?><FolderSync

xmlns="FolderHierarchy:"><SyncKey>0</SyncKey></FolderSync>

=-=- [14/8/2005 22:55:7.0] -=-=

=-=-=-= Server Response =-=-=-

HTTP/1.1 401 Unauthorized

Content-Length: 83

Content-Type: text/html

Server: Microsoft-IIS/6.0

Basic

realm="daphne"

X-Powered-By: ASP.NET

Date: Mon, 23 Jan 2006 12:44:53 GMT

Connection: keep-alive

-=-=-=- Start of Body -=-=-=-

<?xml version="1.0" encoding="utf-8"?><FolderSync

xmlns="FolderHierarchy:"><SyncKey>0</SyncKey></FolderSync>

=-=- [14/8/2005 22:55:8.0] -=-=

=-=-=-= Server Response =-=-=-

HTTP/1.1 200 OK

Date: Mon, 23 Jan 2006 12:44:53 GMT

Server: Microsoft-IIS/6.0

X-Powered-By: ASP.NET

Pragma: no-cache

Content-Type: application/vnd.ms-

Content-Length: 63

MS-Server-ActiveSync: 6.5.7638.1

Connection: keep-alive
 
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