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ActiveSync & Outlook 2000 Calendar Problem 1

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CyberDame

IS-IT--Management
Apr 26, 2001
2
US
I have run into a wall! When I try to sync my HP Jornada 720 to my desktop
Outlook 2000 (on an Exchange server), it gets hung up on the Calendar. All
of the other items sync just fine. The error message I get sounds like
anti-virus interference, but it isn't. I disabled the anti-virus software
and it still got hung up. The message I get is as follows: "A program is
trying to access e-mail addresses you have stored in Outlook. Do you want to
allow this? If this is unexpected, it may be a virus and you should choose
"No"."

I disabled the Calendar sync and everything syncs just fine. But the minute
I add the calendar back in the loop, it throws this message up on the
screen. It isn't a problem when I sync locally because I can respond to the
message, but it causes problems when I sync remotely.

Has anyone run across this and is there a fix? The Jornada uses WindowsCE
and ActiveSync. I have the latest versions too.
 
It could very well be the service pack version you have installed for Office 2000. We run SP1 here and have no problems synchronizing but I know that SP2 adds a lot of security measures to Outlook to protect it from viruses.
The only way to get rid of SP2 is to unistall Office 2000 and re-install it from the CD. If you are running SP2, try that and see if it helps. You can find out what service pack you have by opening Outlook and clicking Help, then About Microsoft Outlook. The service pack information will be listed in brackets beside the version information.

Good luck!

Niall
 
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