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Active X Viewer problems

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welshone

welshone

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Jul 30, 2001
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Hello,
I hope somebody can help, or point me in the right direction.

When running crystal reports through Asp pages I am using the SmartViewer for Active X.
It works on some computers, but some just show a blank page ?

I have looked on the seagate knowledge base and they mention something about IIS security, I have changed the viewer permissions to none, but still doesn't work.

any ideas ?

thanking you in advance
 
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I feel your pain... Question, on the machines where it works, does it download the viewer correctly?? Or was the viewer already installed? From InterNet Exployer, got to Tools -> Internet Options, Settings Button, View Options Button.

If the viewer downloads to the machine, your server is most likely setup correctly.

The problem I have is my server will download the viewer to a WIN98 machine, but not a WIN2000 machine. However, if I change the link for the smartviewer location from my server to Seagates, the viewer downloads correctly! <Sigh>
 
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Hi csirman,

what is the link for the seagate server viewer ?

I@ll try that, if this works, then does it suggest that the intranet server I am using is not setup correctly ?

cheers
 
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check the security settings on the client machines go into internet options / security / custom level and make sure that downlaod active x controls is set to promt or enable
 
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they are set,
under windows 2000 server machines everything works fine,
but if the crystal server is nt4, it fails
 
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All client computers are set correctly.
is there anything that needs to be set on the server ?



 
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this is a snippet of the active X viewer I am using :

<BODY BGCOLOR=#c6c6c6 LANGUAGE=VBScript ONLOAD=&quot;Page_Initialize&quot; >
<OBJECT id=CRViewer style=&quot;WIDTH: 100%; HEIGHT: 90.07%&quot;
codeBase=/activeXViewer/activexviewer.cab#Version=2,2,4,28 height=&quot;90.07%&quot;
width=&quot;100%&quot; classid=CLSID:C4847596-972C-11D0-9567-00A0C9273C2A>

the activexviewer.cab is installed at that location.
does it make a difference is the versions are different ?
(not that mine are, but just a suggestion)
 
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This is the code snipit I used that worked everytime... but the viewer is not downloaded from my server. I did this as a test to see if I could get it to work.

<OBJECT ID=&quot;CRViewer&quot;
CLASSID=&quot;CLSID:C4847596-972C-11D0-9567-00A0C9273C2A&quot;
WIDTH=100% HEIGHT=95%
codebase=&quot;<PARAM NAME=&quot;EnableRefreshButton&quot; VALUE=1>
 
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I have tried changing to the seagate viewer, but it still comes back showing a blank page. ?
 
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Just doing some more investigation and this could be firewall security problems.
if you are going through a firewallthe following files should be allowed to download :

.etf
.emf
.epf
.cab
.tmp
.rpt
 
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that code snippet worked!!
what i did was typed the url in my browser and downloaded the cab file to my machine, i then put it on my web server and changed the link to the cab file accordingly (see below)

<OBJECT ID=&quot;CRViewer&quot;
CLASSID=&quot;CLSID:C4847596-972C-11D0-9567-00A0C9273C2A&quot;
WIDTH=100% HEIGHT=95%
CODEBASE=&quot;/viewer/activeXViewer/activexviewer.cab#Version=8,0,0,227&quot;>

cheers!!!
 
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so you downloaded the cab file from Seagate, then saved that into your c:\program files\seagate reports\viewers\activeXviewer\ directory. ?

 
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