Active VOIP lines Missing

[adame11]

I have currrently installed 4 Voip trunks on a BCM 400 4.0 all trunks were active yesturday when I left, now are missing, does anyone have any ideas?

 

[adame11]

Sorry my mistake it's a BCM 50 rls2.0. Im currently working on two systems, sorry for the confusion

 

[Pudge99]

If your looking for the 4 VoIP trunks in the BCM monitor, they sometimes disappear if inactive for a period of time. If your looking under config-telephony-lines-active voip lines and no trunks are listed, it sounds like perhaps a licencing issue.

 

[acewarlock]

What do you mean by "Missing" please explain.

Why change the engine if all you need is to change the spark plugs.

 

[adame11]

the lines were no longer in Active VOIP lines, i have corrected the problem by applying Smart update 2 and doing a cold reset of the telephony thanks for the help guys... not sure why they where there one day and gone the next but either way i have seemed to have the problem under control.

 

[66brian]

We had this same issue on a BCM 400 4.0 voip trunks was working fine and stopped.You look in active voip line and nothing shows up calls over IP fail.
Neither a reboot or powercycle would restore it also took applying smart update system to restore the 32 active voip trunks and allow voip trunk calls.