Active sync doesn't work.

[LordGarfield]

The battery of my pda was emty so everything was removed.
If I try to sync with my pc wich runs win98. It did not synchronized calender, contacts, task and notes. There was an attention required error. I looked this error up and saw that the solution for this was to remove my partnership and then create a new one. (the solution if you use exchange)
Well I removed my partnershipt (take pda of the cradle then file delete partnetship. click a few times ok.) Then it seemed there where still other partnerships on it so I removed them all. until everything is emty.

Now I put back in the pda in the cradle and normaly activ sync should display a dialog box to create a new partnership. but no. it doesn't. If I try to connect to my pda by clicking file get connected it sais that the usb is available and so is com4. But it does not connect. I even tried out another cradle but same result.

any idee how to fix everything???

tanks already..
I'm wrealy new to PDA's.

 

[TechnicalTim]

You may need to reset your PDA as well. If it's an iPAQ, for example, there's a small opening in the bottom edge which you can poke the stylus pointed end in. Doing so will reset the device and hopefully correct the problem. I assume by now that you will have rebooted your PC - if not, always a good idea as well.

If you're still stuck, post the make and model of your PDA for more specific help.

PS. Don't be put off PDA's by the fact that ActiveSync isn't working. AS is renowned for it's unreliability so you may have to be a little patient with it.

 

[tyrobert]

I have noticed some quirky things with ActiveSync, I'm using version 3.7 and it had some fixes since 3.5 and 3.6 but every once in a while it will fail and I'll have to restart my computer and restart the pda as TechnicalTim said. The other day I even had to restart both and set up a new connection and it recognized it and has been working for 5 days now. But one of the days I expect it to fail. I doubt it's your cradle, I think it's ActiveSync. Expect some failure from a free product, but the reset on the pda does help.

 

[LordGarfield]

Ok gonna post my question again but an update of it. With all the info of my pda and pc.

The battery of my pda was emty so everything was removed.
If I try to sync with my pc wich runs win98. It did not synchronized calender, contacts, task and notes. There was an attention required error. I looked this error up and saw that the solution for this was to remove my partnership and then create a new one. (the solution if you use exchange)
Well I removed my partnershipt (take pda of the cradle then file delete partnetship. click a few times ok.) Then it seemed there where still other partnerships on it so I removed them all. until everything is emty.

Now I put back in the pda in the cradle and normaly activ sync should display a dialog box to create a new partnership. but no. it doesn't. If I try to connect to my pda by clicking file get connected it sais that the usb is available and so is com4. But it does not connect. I even tried out another cradle but same result.

I did a hard reset on my pda and I could finalay create a new partnership and so I followed a step by step guide. After this it starts to syncronize angain and yep again the error attention required on the same stuff.

Sombody told me to laung scanpst.exe and so I did on outlook.pst.
this is in use so I closed all e-mail clients and it started to scan.
It founded a minor error and I said repare it. It does not repare it but rather crashes the scanpst. so ctrl+alt+del and then stop scanpst.exe.

what should I try now?

Some more info about the divices:
PC = Win98 with activ sync version 3.5 and updated to 3.7
pda = iPAQ H3970 Pocket PC

PC is in a network connected to an exchange server but also holds all the mails on the pc itselfe.


tanks already..

 

[tyrobert]

Seems like you did everything correctly (not sure about the scanpst.exe, never heard of it). I'm also using exchange server the same way you are but on a winxp machine...shouldn't make a difference though. You might want to try removing the activesync, now that you have reset the pda and other things, and restart your computer and then try to install the 3.7, clean, and have the pda in the cradle the whole time. When you install it, set up the partnership there.

If this is still a problem you might want to make sure you aren't mapped to a drive that is immediately after your hard drives and cd drives. Sometimes it can conflict when using a usb connection.

I know that usb can sometimes be a pain to work with (rare situations), so you might want to try using the serial/com4 connection.

Hope that helps. Activesync is your biggest problem, and win98 is helping anything...so keep at it, I had similar problems myself.