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Active Forwarding 1

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DisasterMaster

Technical User
Feb 2, 2012
223
US
How can I tell from a remote location if a phone has call forwarding active on System version: 10.5?
I know I can check the end users Self Care Portal however I would need to know their login credentials.
Is there a way an administrator can access the end users Self Care Portal?
Is there a report I can run to see active forwarding on a phone?
Thanks ahead of time to anyone who responds to my questions.
 
When CFWAll is enabled, it will show so on the DN.

Certifications:
A+
Network+
CCENT
CCNA Voice
TVOICE
CAPPS
 
If you log in to the call manager, you can look at the specific DN / Device etc and look at the Call forward and pickup settings. The first line, forward all, in the description, will show a number if it is forwarded, alternatively a check mark in the voice mail column will indicate it is forwarded to voice mail. You can administer the condition by removing/adding the check mark or number in the description column.
 
What I'm trying to figure out is if it is active, as in "turned on".
 
If there is a number there or there is a check mark it is active.
 
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