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Activation Dial Extension By Spelling Last Name

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JEFBEL

JEFBEL

Technical User
Nov 17, 2008
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HI, Trying to activate the ability to dial an extension by spelling the last name in Callpilot. Just curious where to start with this. Thanks!
 
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You will need to start with building a menu and in that menu you give the caller the option of dialing by name or extension number

OLD ROLMEN WORKING ON NORTELS AND AVAYA
 
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I thought this was just a feature the admin turns on in CallPilot Manager. You set the code for callers to press for dial-by-name, and you can toggle individual mailbox subscribers on/off as to whether or not they can be reached this way. It's clunky, I don't love it.
 
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