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ACT7 with SQL 2005 and ACT 2008 ISSuE: PLEASE HELP!

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1hours

MIS
Mar 25, 2008
1
US
We are trying to install ACT 2008 with SQL 2005 server on our Windows 2003 server, and we are getting "no database found" when ACT starts and when SQL install is done manually per this post:
we get: "another instance of this database already exists" The name it requires for ACT 2008 is ACT7 (as per post above).

Just can't get SQL 2005 installed. The errors seem clean, but when I tried to copy the SQL 2005 CD onto the hard drive, it errors a (cylindrical redundancy...). CD error or some other issue? Please help - I've been on this for 2 days.

Of course we uninstalled and reinstalled many times. The server is a dual Xeon at 2.8 w/4 GB RAM and all the updates. Net 2.0 installed. Backup Exec backup, Symantec AV 10 - all disabled for these installs.

Very appreciative of any help.

Best,

David.
 
This is a procedure I wrote to get the most clean install possible:
Uninstall any version of ACT! from Windows Control Panel | Add/Remove Programs
Use the Uninstaller.exe from the ACT! KB 19338 (the exe, not the manual uninstall) - include removing the ACT! SQL
Uninstall .Net Framework (all versions) - this does NOT apply to Vista users as .Net 2.0 is part of the OS and can't be uninstalled
Uninstall any MS SQL items from the Control Panel if istill there
Uninstall MSXML Services from Control Panel if it's still there
Perform a Selective restart with MSCONFIG as per ACT! KB 14499
Install .Net 2.0 Framework from MS web site (only for XP, not Vista)- Manually install MS SQL as per ACT! KB 19386
Install ACT! 10
Install ACT! 10.01 patch if the previous install was the previous build
Restore from Selective Startup Mode with MSCONFIG
Reboot

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
 
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