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ACT Scheduler backup in 2008

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sapper1

sapper1

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Ok, so here's the deal.

I have 5 databases on my windows 2003 server. This server acts as an ACT database server ONLY running ACT 2008. I set five separate backup jobs to backup the databases using ACT Scheduler. The first backup starts at 8pm the remaining backups start at 12am,2am,4am, and 6am. I have configured scheduler to keep 3 backup files for each database. So far there have only been three databases that get backed up and only the most recent backup is kept in the backup folder. I have contacted tech support about this but as usual they were of absolutely no help so any advice would be greatly appreciated.
 
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The log shows that all of the databases were backed up without any errors what so ever.
 
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I'd check that you're backing up the databases to the right location

BTW: Do NOT backup the databases to the Backup folder in the ACT! database folder

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
 
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I have double and triple checked to make sure the location is correct. The backups are not being stored in the backup folder either.
 
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We are running ACT version 10.0.1.199

Here is the most recent log, as you can see it reports no errors and says the database was backed up.

========SCHEDULER SESSION - 12/7/2007 6:10:30 AM ========
Start Date/Time: 12/7/2007 6:00:00 AM
Database: Schools
User Name: Administrator
Machine Name: \\NWP-DATABASE
Type of Event: Backup
Task Frequency: Daily, every 1 days
Result: Task Completed
Errors: None
Backup Filename and Path: D:\ACT_Backup\ACT! Schools.zip

========SCHEDULER SESSION - 12/7/2007 4:12:41 AM ========
Start Date/Time: 12/7/2007 4:00:00 AM
Database: Counties
User Name: Administrator
Machine Name: \\NWP-DATABASE
Type of Event: Backup
Task Frequency: Daily, every 1 days
Result: Task Completed
Errors: None
Backup Filename and Path: D:\ACT_Backup\ACT! Counties.zip

========SCHEDULER SESSION - 12/7/2007 2:25:57 AM ========
Start Date/Time: 12/7/2007 2:00:00 AM
Database: Cities
User Name: Administrator
Machine Name: \\NWP-DATABASE
Type of Event: Backup
Task Frequency: Daily, every 1 days
Result: Task Completed
Errors: None
Backup Filename and Path: D:\ACT_Backup\ACT! Cities.zip

========SCHEDULER SESSION - 12/7/2007 1:43:00 AM ========
Start Date/Time: 12/7/2007 12:00:00 AM
Database: CivicPlus_Clients
User Name: Administrator
Machine Name: \\NWP-DATABASE
Type of Event: Backup
Task Frequency: Daily, every 1 days
Result: Task Completed
Errors: None
Backup Filename and Path: D:\ACT_Backup\ACT! CivicPlus_Clients.zip

========SCHEDULER SESSION - 12/6/2007 8:00:46 PM ========
Start Date/Time: 12/6/2007 8:00:00 PM
Database: NetworksPlus
User Name: Administrator
Machine Name: \\NWP-DATABASE
Type of Event: Backup
Task Frequency: Daily, every 1 days
Result: Task Completed
Errors: None
Backup Filename and Path: D:\ACT_Backup\ACT! NetworksPlus.zip

========SCHEDULER SESSION - 12/6/2007 6:08:51 AM ========
Start Date/Time: 12/6/2007 6:00:00 AM
Database: Schools
User Name: Administrator
Machine Name: \\NWP-DATABASE
Type of Event: Backup
Task Frequency: Daily, every 1 days
Result: Task Completed
Errors: None
Backup Filename and Path: D:\ACT_Backup\ACT! Schools.zip

========SCHEDULER SESSION - 12/6/2007 4:12:46 AM ========
Start Date/Time: 12/6/2007 4:00:00 AM
Database: Counties
User Name: Administrator
Machine Name: \\NWP-DATABASE
Type of Event: Backup
Task Frequency: Daily, every 1 days
Result: Task Completed
Errors: None
Backup Filename and Path: D:\ACT_Backup\ACT! Counties.zip

========SCHEDULER SESSION - 12/6/2007 2:29:36 AM ========
Start Date/Time: 12/6/2007 2:00:00 AM
Database: Cities
User Name: Administrator
Machine Name: \\NWP-DATABASE
Type of Event: Backup
Task Frequency: Daily, every 1 days
Result: Task Completed
Errors: None
Backup Filename and Path: D:\ACT_Backup\ACT! Cities.zip

========SCHEDULER SESSION - 12/6/2007 1:43:08 AM ========
Start Date/Time: 12/6/2007 12:00:01 AM
Database: CivicPlus_Clients
User Name: Administrator
Machine Name: \\NWP-DATABASE
Type of Event: Backup
Task Frequency: Daily, every 1 days
Result: Task Completed
Errors: None
Backup Filename and Path: D:\ACT_Backup\ACT! CivicPlus_Clients.zip

========SCHEDULER SESSION - 12/5/2007 8:00:45 PM ========
Start Date/Time: 12/5/2007 8:00:00 PM
Database: NetworksPlus
User Name: Administrator
Machine Name: \\NWP-DATABASE
Type of Event: Backup
Task Frequency: Daily, every 1 days
Result: Task Completed
Errors: None
Backup Filename and Path: D:\ACT_Backup\ACT! NetworksPlus.zip

 
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I'm wondering if it's a bug only letting three files (and not checking the file name)

What happens if you change the number of backups to keep to be 18 (3 x 6)?

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
 
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That appears to have worked but I don't want or need to keep the last 18 backups. I am going to try backing it down to two and see how that works.
 
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