Act Error

[kistinga]

We have Act Premium 2007. Whenever we try to log into the database, we get the the following error:

The database could not be accessed. In order to access this database, check your netowrk connection and verify that your database server is available. It may be necessary to disable any firewall software on your computer or the server.

We have tried rebooting the server several times. We have also verified that the firewall is disabled. when we do reboot the server, it works for a few minutes than stops again.

Thanks!

 

[GLComputing]

There are a range of things that can cause this error. All of them listed here:

http://kb.sagesoftwareonline.com/cg...ine.cfg/php/enduser/std_adp.php?p_faqid=19640

You need to go through the list and try each in turn

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

http://blog.glcomputing.com.au

Join the LinkedIN ACT! Fanatics Group

http://www.linkedin.com/e/gis/49896