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ACT! and Crystal Reports - Encrypted Record Manager

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gbobbie

gbobbie

Technical User
Aug 9, 2006
52
US
ACT! 3.0 and CR9

I want to pull some simple reports from ACT because the report builder function is horrible within ACT. I'm using Crystal to build a report grouped by Record Manager, but it seems the field is encrypted. Does anyone know a solution to this problem?? Any help is appreciated!!
 
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ACT! 3.0??? That was the worst release of ACT! in it's history...

The Record Manager field is not encrypted. It is the UniqueID of the Record Manager's Contact Record.

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
 
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