ACT! 9 2007 contact layout problems

[uihealthcare]

I've been using ACT! 8 2006 Premium for Workgroups for about a year now... I feel like I know the program pretty much inside out. We use it for a healthcare system, I would estimate there are nearly 1000 fields and 7500 contacts in our database. We recently upgraded to the new ACT 9 and I'm having problems. When I go to modify the contact layout like I have a hundred times before, it starts to behave extremely slow, and I can't even hardly click on or resize any of the fields. Is anyone else having any problems like this? If so, is there a solution? I have tried everything from restarting ACT to restarting the computer to whatever you can think of... and it appears it performing slow isn't affecting any of the other features. Thanks all!

Kyle

 

[GLComputing]

Try turning off the video acceleration to see if that's the problem...

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[uihealthcare]

Weird deal.... I ended up moving some of the tabs out and/or deleting some of the existing fields and it sped up. My conclusion is that if there are too many fields in a layout, it reaches a point where it takes extremely long to modify it. This seems contradictory to how the software should perform, but I don't understand why that would work that way otherwise? ACT is rediculous.

 

[GLComputing]

Well, it normal for a database to slow up when the number of fields becomes to large to fit everything in memory.

Is this only an issue in the Layout editor, ie is it ok when using ACT!?

How much RAM do you have?
How fast is your hard drive (rpm)?
Is it a networked database?
Is it slow on the server or workstation?

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au