Act 6 and Synching Activities with Outlook

[raybrighton]

Hello

Can someone please clear up this mystery. I am using Act version 6.03.797 with windows xp. For some reason, I can no see the option in Act 'tools' to update outlook with my Act activities and from outlook to act. These options has suddenly disapeared! I was synching to Outlook 2007. I cannot recall switching off any toolbars, so am unsure what has happened.

Any advice much appreciated.

Ray

 

[GLComputing]

Basically, it shouldn't have worked... ACT! 6.0 should only sync with Outlook 2000, 2002, 2003.

Outlook 2007 support was only properly added with ACT! 10.

That being said, you could try this knowledge base article

http://tinyurl.com/3um9os

It will refer you to another KB that addresses some Outlook registry keys, but I'm not sure if they will be the same with Outlook 2007

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au