midstate12
Technical User
Hello,
My 82 year old father uses Act 6.0 to put his personal addresses and phone numbers in. He makes "notes" of his conversations because he's getting forgetful.
His database has become corrupted. The only way I was able to restore it was to unzip it first and then run the Actdiag to restore it. It wouldn't restore unless I unzipped and I'm not sure if that is what I was supposed to do or not.
Anyway, it restored all of his contacts with their phone numbers and addresses but the only thing missing (which was the most important thing to him) was the "notes" he had made. Not one contact has any history.
I'm wondering if when I unzipped it that separated the history files from the contact files somehow. I probably did this not knowing what I was doing!
Does anyone know how to get his history back.
Thanks!
midstate12
My 82 year old father uses Act 6.0 to put his personal addresses and phone numbers in. He makes "notes" of his conversations because he's getting forgetful.
His database has become corrupted. The only way I was able to restore it was to unzip it first and then run the Actdiag to restore it. It wouldn't restore unless I unzipped and I'm not sure if that is what I was supposed to do or not.
Anyway, it restored all of his contacts with their phone numbers and addresses but the only thing missing (which was the most important thing to him) was the "notes" he had made. Not one contact has any history.
I'm wondering if when I unzipped it that separated the history files from the contact files somehow. I probably did this not knowing what I was doing!
Does anyone know how to get his history back.
Thanks!
midstate12