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Act! 2007 won't open, ActSage.exe running at 50%

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KenKasmar

MIS
Feb 3, 2000
27
US
Reference thread892-1363236

So far this has happened to two different machines. Act! 2007 on Windows XP, Office 2003. Act! works fine for 6 months, then all of a sudden won't start. There is a process ActSage.exe that runs at 50% CPU forever (until killed). Uninstalling/reinstalling does nothing. The first time I ended up flattening the OS (which fixed it). Now happening on a completely different machine.

In the previous thread others had indicated the same problem. Was there ever a resolution to this?

Ken Kasmar
MCSA, MCSE, MCDBA, CompTIA A+, CompTIA Network+
Salmon Computers
 
What version of ACT!? I'd make sure you're running 9.01 and Hotfix3

Is there any error in the Event Log?

When you uninstall ACT!, also uninstall and reinstall .Net before reinstalling ACT!

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
 
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