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ACT! 2000 Customers not always filling out Templates

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Mikr0n

MIS
Jan 31, 2005
3
US
I have a single user that is having a problem with her Templates. This user is using Terminal Server as are other users on the same Database. They don't have the same problem but this one user is.

What happens is when this user is opening lets say a Letter for a school - The customer information doesn't always fill out the information automatically. If the user opens another customer and then back to the original customer it works or if the user logs out of their Terminal Session and back in it works.

Has anyone heard or seen this type of problem with ACT 2000?

Sincerely Dumbfounded,
Mikr0n
 
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