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ACT! 2000 Cannot add a new group to a contact

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twomblml

IS-IT--Management
Apr 17, 2001
42
US
I am new to ACT as I have just taken a position in IT with a new company. I am having an issue adding a group to a contact. I have tried from the Groups tab on the contact record. I have also tried opening the group and adding the contact. Either way does not work, the popup appears stating "Updating Records" then it disappears and the record was never updated. This was working without an issue previously.

Any help would be greatly appreciated!

Thanks

-Matt

ACT! 2000
 
Problem solved. I performed a backup through ACT and voila everything worked. There must have been a frozen process or something???????????

-Matt
 
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