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ACS R7 and importing WAV files

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dennislongnecker

Technical User
Jul 9, 2006
22
US
I am trying to finalize the setting up of the automated call attendant for after hours calling. TO make it easy on me, I was going to use WAV files for the prompting. I found some text to wav file programs and created some basic messaging (like "Press 1 for joe, 2 for mary, 3 for church hours, etc."). When I brought them in, and called the ACS, they sounded terrible.

I just found the Cepstral voices, which sound really good. They have some versions that say they are 8kHz format. Has anyone had any experiences with these they can share?

I like the idea of the text to wav because I can make changes quickly without having to show someone how to manually change the prompts.
 
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