ACS 6,0 and VS5.0 power issue

[geauxnads]

Installed an ACS 6.0 processor with 2 308ec's and all power up with green lights except the Voicemail module VS 5.0 ...... It turns red for a second then yellow and then no lights . I replaced the 5 slot carrier and have the same problem

I have taken the VM out and put it on a ACS 3.0 in another 5 slot carrier and it works fine.
Any clues

 

[TouchToneTommy]

Try the VS in slot 1 without the 308s. Then try a 308 in slot 1 and the VS in slot 2.

You may find a weird situation whe the VS wants to be in slot 1 with both 308s after it.

Don't forget that your VM port extension numbers change depending on the slot and other cards.

 

[1043]

What release is the VS5? What release is the R6?

 

[geauxnads]

I tried the VS in Slot 1, 2,4 and 5 and it does not work in either slot with the ACS R6.0 but will work a 308 R3.0 in any slot.
What brought this all about was the customer was having problems with the 2 308 cards as they stopped working. The ACS processor R3.0 was working properly along with the voicemail card. Upon inspection the lights were off . We tried reseating the cards and that did not work. We installed a new 308EC module and still no go.
We installed a new ACS 308R6 and it solved the 308ec problem but created the VM VS5 issue.